How it works
Architecture
Scalable Design for Growing Businesses
Our architecture is built to grow with your business, seamlessly accommodating increasing traffic and user demands. Whether you're a startup or a global enterprise, the system adapts to ensure a smooth experience for all users.
Secure & Robust Video Engine
Video In Person is powered by a robust infrastructure designed to deliver maximum uptime and airtight security. With end-to-end encryption and redundant systems, your data and operations are always protected.
Optimized for Speed & Performance
Experience lightning-fast video connections with an architecture designed for minimal latency and high performance. Our solution ensures a stable communication, no matter the distance or with a drop in network conditions.
Modular & Flexible Setup
The modular architecture allows you to tailor the solution to your specific needs. Easily integrate with existing systems or add new components without overhauling your infrastructure.
Hosting
Cloud-Based Convenience
Enjoy the flexibility and convenience of cloud hosting, enabling quick deployment and effortless scalability. Our cloud infrastructure ensures you can operate from anywhere, anytime, with unmatched reliability.
On-Premise Control
For organizations requiring full control, our on-premise hosting offers a secure and customizable solution. Maintain compliance with internal policies while benefiting from the power of VIP software.
Hybrid Hosting for the Best of Both Worlds
Combine the flexibility of cloud hosting with the control of on-premise solutions in a hybrid model. This option provides a tailored balance of scalability and security to suit your business needs.
EU-only Resources
Keep your data compliant and close to home with hosting that exclusively uses EU-based technological resources. This ensures adherence to European regulations, including GDPR, while maintaining top-tier performance and security.
Strategic Data Centers for Optimal Performance
Our strategically placed data centers ensure low latency and high availability, no matter where your users are. For EU-users we use exclusively EU-based resources. If you're outside the EU and don't require this configuration - no problem. This setup guarantees fast, uninterrupted video communication around the world, for everyone.
Pick What’s Best For You
Customizable to Fit Your Workflow
Choose from over 50 powerful features to build a solution tailored to your operations. From advanced analytics to intuitive scheduling, we offer tools to match your unique business needs.
Future-Ready with Continuous Updates
Stay ahead of the curve with a platform that evolves alongside industry trends. Regular updates introduce innovative features to keep your solution cutting-edge.
Intuitive and Easy-to-Use Options
Pick only the features that make sense for your team, ensuring simplicity and efficiency. No clutter—just the tools you need to streamline your processes.
Integrations That Work Seamlessly
Enhance your workflows by integrating VIP with your existing CRM, ERP, or other tools. Our features are designed to connect effortlessly with the systems you already use.
WebRTC or Native App
No Download Necessary
Enjoy seamless video communication with Video In Person's WebRTC technology, eliminating the need for users to download additional apps. This frictionless experience ensures quick access to support tools and interactive guidance, enhancing the remote assistance process for both agents and customers.
Mobile & Desktop Browsers
Enable your Customers to receive video-enabled support on their preferred device through mobile and desktop browsers available on the devices they use. We make it easy for both your Employees and Customers.
Firewall Traversal
Ensure seamless video communication by securely connecting users across networks without compromising firewall protection. Our solution intelligently navigates through firewalls to establish stable connections, enabling smooth communication even in restricted environments.
Native Mobile App
We can also deliver a native mobile app for a seamless video communication experience optimized for iOS and Android devices. Enjoy smooth performance, intuitive navigation, and access to all key features on the go.
Features
Video In Person offers over 50 features designed to elevate your video communication experience. From advanced scheduling tools and multi-channel notifications to AI-driven analytics and seamless CRM integrations, every feature is crafted to streamline your workflows.