Video In Person Platform

Video In Person enables businesses to establish their own tailored systems to engage with customers, partners, and teams effectively through video.  Our platform ensures secure and reliable connections, allowing users to engage in face-to-face interactions with ease, without the need to download any additional app.

How it works

Architecture

Scalable Design for Growing Businesses

Our architecture is built to grow with your business, seamlessly accommodating increasing traffic and user demands. Whether you're a startup or a global enterprise, the system adapts to ensure a smooth experience for all users.

Secure & Robust Video Engine

Video In Person is powered by a robust infrastructure designed to deliver maximum uptime and airtight security. With end-to-end encryption and redundant systems, your data and operations are always protected.

Optimized for Speed & Performance

Experience lightning-fast video connections with an architecture designed for minimal latency and high performance. Our solution ensures a stable communication, no matter the distance or with a drop in network conditions.

Modular & Flexible Setup

The modular architecture allows you to tailor the solution to your specific needs. Easily integrate with existing systems or add new components without overhauling your infrastructure.

Hosting

Cloud-Based Convenience

Enjoy the flexibility and convenience of cloud hosting, enabling quick deployment and effortless scalability. Our cloud infrastructure ensures you can operate from anywhere, anytime, with unmatched reliability.

On-Premise Control

For organizations requiring full control, our on-premise hosting offers a secure and customizable solution. Maintain compliance with internal policies while benefiting from the power of VIP software.

Hybrid Hosting for the Best of Both Worlds

Combine the flexibility of cloud hosting with the control of on-premise solutions in a hybrid model. This option provides a tailored balance of scalability and security to suit your business needs.

EU-only Resources

Keep your data compliant and close to home with hosting that exclusively uses EU-based technological resources. This ensures adherence to European regulations, including GDPR, while maintaining top-tier performance and security.

Strategic Data Centers for Optimal Performance

Our strategically placed data centers ensure low latency and high availability, no matter where your users are. For EU-users we use exclusively EU-based resources. If you're outside the EU and don't require this configuration - no problem. This setup guarantees fast, uninterrupted video communication around the world, for everyone.

Pick What’s Best For You

Customizable to Fit Your Workflow

Choose from over 50 powerful features to build a solution tailored to your operations. From advanced analytics to intuitive scheduling, we offer tools to match your unique business needs.

Future-Ready with Continuous Updates

Stay ahead of the curve with a platform that evolves alongside industry trends. Regular updates introduce innovative features to keep your solution cutting-edge.

Intuitive and Easy-to-Use Options

Pick only the features that make sense for your team, ensuring simplicity and efficiency. No clutter—just the tools you need to streamline your processes.

Integrations That Work Seamlessly

Enhance your workflows by integrating VIP with your existing CRM, ERP, or other tools. Our features are designed to connect effortlessly with the systems you already use.

WebRTC or Native App

No Download Necessary

Enjoy seamless video communication with Video In Person's WebRTC technology, eliminating the need for users to download additional apps. This frictionless experience ensures quick access to support tools and interactive guidance, enhancing the remote assistance process for both agents and customers.

Mobile & Desktop Browsers

Enable your Customers to receive video-enabled support on their preferred device through mobile and desktop browsers available on the devices they use. We make it easy for both your Employees and Customers.

Firewall Traversal

Ensure seamless video communication by securely connecting users across networks without compromising firewall protection. Our solution intelligently navigates through firewalls to establish stable connections, enabling smooth communication even in restricted environments.

Native Mobile App

We can also deliver a native mobile app for a seamless video communication experience optimized for iOS and Android devices. Enjoy smooth performance, intuitive navigation, and access to all key features on the go.

Features

Video In Person offers over 50 features designed to elevate your video communication experience. From advanced scheduling tools and multi-channel notifications to AI-driven analytics and seamless CRM integrations, every feature is crafted to streamline your workflows.

Real-time auto translations

Automatically translate conversations or content in real-time to facilitate communication across language barriers.

ID verification 

Implement procedures to validate the authenticity of identification documents provided by users.

Biometric features

Incorporate biometric data for authentication and identification purposes.

Evidence collection

Collect and store relevant evidence or documentation during interactions or sessions.

Co-browsing documents

Collaboratively view and navigate through documents or web pages in real-time.

Scheduling tool

Efficiently organize and manage appointments, meetings, and sessions.

Know your customer

Implement processes to verify and authenticate the identity of customers.

E-signature

Enable users to electronically sign documents, contracts, or agreements.

Video identification

Utilize video technology for verifying and confirming the identity of individuals.