Invest in Your Customers and Meet Them Where They Are

Video In Person is a platform for video communication designed for financial services, from FinTechs start-ups to financial institutions.

Video In Person for Finance

Facilitate personalized financial consultations with Video In Person. Through 1:1 video calls, screen sharing, and document collaboration, agents are equipped to explain and offer financial products seamlessly. The platform ensures safety and security compliance, prioritizing the protection of sensitive customer information. Whether through a web application or a kiosk terminal, Video In Person for Finance offers a secure and efficient means to engage with clients remotely.

40+ banks use VIP for their remote branches

Join 40+ banks using VIP to revolutionize remote banking experiences.

280+ kiosk terminals with VIP software

Powering over 280 kiosk terminals with cutting-edge VIP software.

ISO 27001 certified

Benefit from ISO 27001-certified security for all your video interactions.

Faster Customer Service

Speed up customer service responses with real-time video assistance.

Personalized experience for your customers

Create personalized, memorable interactions with your customers through video.

Quick and convenient video connections

Deliver quick and hassle-free video connections for superior customer experiences.

Trusted by Leading Businesses

Supported Use Cases

Conduct account openings, manage finances, and provide assistance using innovative features like biometrics, ID verification, and digital signing in real-time video sessions.

Facilitate remote discussions on portfolios, enabling private clients to connect with bank agents and manage their financial affairs effectively.

Connect with customers to review savings, offer best practices for financial management, and upsell services through convenient video calls.

Provide personalized advice on mortgages and loans, guiding prospects and customers through decision-making processes with efficient video communication.

Establish trust relationships with business customers, offering quick and convenient video connections for advisors to become trusted partners.

Ready to experience Video In Person?

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Features Best Suited for
Finance

Scheduling tool

Efficiently organize and manage appointments, meetings, and sessions.

Know your customer

Implement processes to verify and authenticate the identity of customers.

Video identification

Utilize video technology for verifying and confirming the identity of individuals.

E-signature

Enable users to electronically sign documents, contracts, or agreements.

Co-browsing documents

Collaboratively view and navigate through documents or web pages in real-time.

Biometric features

Incorporate biometric data for authentication and identification purposes.

ID verification 

Implement procedures to validate the authenticity of identification documents provided by users.

Click & play

Initiate video sessions directly from the browser without the need for downloads or technical expertise.

Real-time auto translations

Automatically translate conversations or content in real-time to facilitate communication across language barriers.

Our Customers stories

We want to stay up to date for the next 100 years. But personal contact is also still needed. We want to be prepared for both.

Christoph Bugnon
Chief Executive Officer

Thanks to the video kiosk software we are winning more and more new customers.

Florian Hutter
Managing Director Innovation at Tellma

The situation on the financial markets is very changeable, which requires a dynamic relationship between the customer and the advisor. Thanks to modern technology, we can change the method of contact while maintaining the "face-to-face" conversation formula.

Raiffeisen Polbank porady wideo
Artur Mojecki
Director of the Personal Banking Department

Resources

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News & Events
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Customer Experience
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RCS messaging
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Insurtech
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Fintech
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Artificial Intelligence
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Telehealth
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Customization
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Insurance
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Claims Handling
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Transition Checklist

Annoyed that your current video communication solution does not meet expectations? Download our transition checklist to best prepare your requirements, test crucial features and implement Video In Person.

Video In Person Checklist