Video In Person Features

Incorporate biometric data for authentication and identification purposes.

Allow clients to preview and upload files from mobile devices for convenience.

Utilize video technology for verifying and confirming the identity of individuals.

Implement procedures to validate the authenticity of identification documents provided by users.

Enlarge or zoom in on specific areas of interest during video sessions.

Take and view high-resolution photos that are not screenshots from a video call.

Integrate with Genesys for synchronized user and group management and call routing.

Define specific time periods for initiating or scheduling calls.

Receive instant notifications about customer-related issues during calls, like permission errors or weak connections, empowering agents to swiftly troubleshoot and ensure seamless communication.

Change your audio & visual devices to external ones for a better or different perspective.

Easily invite additional participants or guests to join video sessions or meetings.

Record video sessions or meetings for future reference or documentation purposes.

Share your screen with other participants during video sessions for collaborative purposes.

 Collaboratively annotate or mark up content displayed on the screen during sessions.

Enable users to electronically sign documents, contracts, or agreements.