Video In Person Features

With over 50 functionalities to choose from, you can personalize your communication workflow to suit your specific needs.

Video In Person Features
All use cases
All use cases
All industries
All industries

Transcription data

Save transcriptions of conversation as text files for documentation or review.

ID verification 

Implement procedures to validate the authenticity of identification documents provided by users.

Typing indicator

Display indicators when participants are typing in the chat for improved communication awareness.

Click & play

Initiate video sessions directly from the browser without the need for downloads or technical expertise.

Domain branding

Design the colours, look & feel, your logo and name to your video domain and ensure customers recognise your brand.

AI measurements

Take accurate measurements of real objects through the camera of your customer's mobile device with the help of AI.

Chat to video escalation

Seamlessly transition from text-based chat to video calls for enhanced communication and clarity.

Usage dashboard

Monitor and analyze usage metrics and statistics through a centralized dashboard.

Video identification

Utilize video technology for verifying and confirming the identity of individuals.

Save chat data

Preserve chat content as a text file for record-keeping or reference after calls.

Video recording

Record video sessions or meetings for future reference or documentation purposes.

Integration with AD

Integrate with Active Directory for seamless user management and authentication.

Take HD photos

Take and view high-resolution photos that are not screenshots from a video call.

New post-call message

Automatically send configurable messages after calls for follow-up or further action.

Evidence collection

Collect and store relevant evidence or documentation during interactions or sessions.

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Resources

Healthcare
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News & Events
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Customer Experience
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RCS messaging
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Insurtech
,
Fintech
,
Artificial Intelligence
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Telehealth
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Fintech
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Insurtech
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Customization
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Insurance
,
Claims Handling
,
Video Cat 2
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Video Cat 1
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