Meet your customers in-person despite being remote
Your all-in-one video communication system. Allow your business to thrive in the digital era and transform remote interactions into meaningful in-person experiences.
What is Video In Person?
Video In Person is your go-to solution for efficient video communication. Offering a suite of customizable features, integrations, and tools, our platform enables businesses to focus on what matters most—customer engagement.
Customize your experience with a rich suite of over 50 features designed to enhance remote communication and service delivery.
A premium solution used by dozens of companies from SMEs to Enterprise level. On 5 continents, in 25 countries, and growing fast.
Your data security is our priority, meeting the highest global standards for privacy and protection.
Trust in a platform built on certified information security practices, ensuring your business stays secure.
Experience seamless service through our robust network of over 280 VIP-enabled kiosk terminals.
Leading banks trust VIP to revolutionize their customer interactions with cutting-edge remote solutions.
Cut operational costs by nearly half while delivering exceptional service through Video In Person.
Connect effortlessly with scheduled, ad-hoc, or customer-initiated video calls tailored to your needs.
Choose the deployment model that fits your business, with flexible SaaS, on-premise, or hybrid options.
Why choose Video In Person?
Because our solution simply works. We understand the frustration of investing in a platform that fails to meet expectations, which is why we've built a robust and reliable solution. In fact, 45% of our clients turned to us after experiencing dissatisfaction with their previous video communication tools. Upon making the switch to Video In Person, these clients experienced a remarkable improvement, with over 30% more successful video interactions with their customers.
Experience seamless video communication with our innovative technology. Our platform utilizes WebRTC for real-time, browser-based communication, ensuring smooth and secure connections.
Seamlessly connect with your CRM, document handling systems, or back-end infrastructure to streamline processes and enhance efficiency. Discover our integration capabilities and partners.
Discover our extensive list of features tailored to support various business workflows and communication needs. From screen sharing and ad-hoc sessions to real-time annotations and scheduling tools, our platform offers a comprehensive suite of functionalities to enhance your communication workflow. Explore all our features here.
We understand that every business is unique, which is why Video In Person offers customizable solutions to suit your specific needs. With the ability to develop custom features and tailor the platform to your requirements, we ensure that you have a truly unique video communication solution.
See how Video In Person protects user data in compliance with industry standards. Dive deeper into our security practices here and gain peace of mind knowing your communication is secure.
Looking to implement a new video solution or changing your current one?
Meet our team of experts to discuss your needs!
Every day, the digitalization era brings more and more technology into our lives, and this makes it much more vital to maintain a human touch within emerging technological advancements.
Businesses are continually seeking innovative ways to enhance customer experience (CX). One channel that continues to deliver is video communication.
The insurance industry is undergoing a transformation. Digital innovation is reshaping customer expectations, pushing companies to offer faster, more efficient, and eco-friendly solutions.
Discover how video technology is revolutionizing industries in 2025, from immersive customer experiences to streamlined operations. Explore real-world use cases driving innovation and transforming businesses across the globe.
For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.
AI features in video chat are transforming how businesses conduct these essential tasks, making them more efficient, accurate, and user-friendly.
Customer sentiment analysis truly enables companies to understand their customers - in real-time. Unlock the immense benefits for both Customer and Business.
Take a look at some of the capabilities for End2End Claims Handling capabilities with Video In Person
We take you on a look into the multiple and extensive branding options available with Video In Person.
Discover how an innovative German claims handling company successfully & easily implemented video into their claims handling work processes.
Learn how a fast growing German claims handling company performed over 26,000 claims, remotely.
Real-world success stories
Explore how businesses like yours have benefited from Video In Person.
A good solution for remote doctor-patient consultations.
The situation on the financial markets is very changeable, which requires a dynamic relationship between the customer and the advisor. Thanks to modern technology, we can change the method of contact while maintaining the "face-to-face" conversation formula.
I highly appreciate their support for our ideas and innovative solutions. This helps us translate our needs into a software solution. They’re a truly reliable software partner.
We want to stay up to date for the next 100 years. But personal contact is also still needed. We want to be prepared for both.
Thanks to the video kiosk software we are winning more and more new customers.
The video application enables so-called remote expert opinions in a very simple way. A win-win for us and our customers.
We always get quick support and short responses to our needs.
I really liked that they made me feel well taken care of as a customer. We had some demands and they met and exceeded them. Compared to our previous vendor this was a substantial change.
