Blog
Stay updated with our Blogs—your go-to source for trends, tips, and stories about transforming virtual engagement.

In handling claims or customer service requests, the initial description by customers is crucial. Discover best practices how to always have accurate descriptions of the scope of a claim or service request.

Remote customer service is a unique challenge, however not a difficult one. Learn how 5 modern service tools that can help you optimise your customer's experience with your business.

These past 2 years, businesses in basically every industry have – to one degree or another – made the switch from in-person to remote customer contact. Discover how fieldwork is no different and how to optimise this switch using remote inspections.

Why should you do a Proof of Concept of a video solution? There are many benefits to discover - let's dive into a few.

Your Return on Investment of video calling is key to your decision-making. Read on how Video In Person can help you achieve your ROI.

There are lots of video communication & collaboration solutions available - however, the most common two are probably Zoom and Microsoft Teams. What is the difference between Video In Person and Zoom or Teams?