Blog

Technology is constantly changing how modern companies conduct business. Whether you connect customers with your remote customer service teams or use AI to calculate claim payout, there is no business model impervious to digital transformation, especially in claims handling.

Together let us look at how you can customise a world-class solution to support your exact use cases. The value an exact fit solution helps your processes be more efficient.

Why so many features for a video conferencing software solution? Maximise your benefit with one solution for multiple use cases.

In handling claims or customer service requests, the initial description by customers is crucial. Discover best practices how to always have accurate descriptions of the scope of a claim or service request.

Remote customer service is a unique challenge, however not a difficult one. Learn how 5 modern service tools that can help you optimise your customer's experience with your business.

These past 2 years, businesses in basically every industry have – to one degree or another – made the switch from in-person to remote customer contact. Discover how fieldwork is no different and how to optimise this switch using remote inspections.