Blog

Stay updated with our Blogs—your go-to source for trends, tips, and stories about transforming virtual engagement.

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Insurance Claims
Healthcare
Inspections
Automotive
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claims or service technician
19.9.2022

In handling claims or customer service requests, the initial description by customers is crucial. Discover best practices how to always have accurate descriptions of the scope of a claim or service request.

Nick van Xanten
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modern customer service tools|remote customer service apps
15.9.2022

Remote customer service is a unique challenge, however not a difficult one. Learn how 5 modern service tools that can help you optimise your customer's experience with your business.

Nick van Xanten
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remote inspection electrical|field service product|fieldwork
5.9.2022

These past 2 years, businesses in basically every industry have – to one degree or another – made the switch from in-person to remote customer contact. Discover how fieldwork is no different and how to optimise this switch using remote inspections.

Nick van Xanten
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proof of concept video solutions||
5.7.2022

Why should you do a Proof of Concept of a video solution? There are many benefits to discover - let's dive into a few.

Nick van Xanten
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5.7.2022

Your Return on Investment of video calling is key to your decision-making. Read on how Video In Person can help you achieve your ROI.

Nick van Xanten
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compare zoom, teams, video in person
5.7.2022

There are lots of video communication & collaboration solutions available - however, the most common two are probably Zoom and Microsoft Teams. What is the difference between Video In Person and Zoom or Teams?

Nick van Xanten
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