With over 50 functionalities to choose from, you can personalize your communication workflow to suit your specific needs.
Usage dashboard
Monitor and analyze usage metrics and statistics through a centralized dashboard.
Domain branding
Design the colours, look & feel, your logo and name to your video domain and ensure customers recognise your brand.
Customer Issue alerts
Receive instant notifications about customer-related issues during calls, like permission errors or weak connections, empowering agents to swiftly troubleshoot and ensure seamless communication.
Click & play
Initiate video sessions directly from the browser without the need for downloads or technical expertise.
Know your customer
Implement processes to verify and authenticate the identity of customers.
Video recording
Record video sessions or meetings for future reference or documentation purposes.
Note to file
Attach notes or annotations to files or documents during calls for reference.
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Every day, the digitalization era brings more and more technology into our lives, and this makes it much more vital to maintain a human touch within emerging technological advancements.
For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.
We are excited to share our recent experiences at Money 20/20 in Amsterdam, where we displayed our innovative SaaS (Software as a Service) B2C solution, Video In Person.
Some key insights from my trip to London to attend the NEXGEN Banking Summit, where I met with global leaders like HSBC, Barclays and Standard Chartered to discuss video-based services.
The insurance industry is undergoing a transformation. Digital innovation is reshaping customer expectations, pushing companies to offer faster, more efficient, and eco-friendly solutions.
Experience seamless video communication with our innovative technology. Our platform utilizes WebRTC for real-time, browser-based communication, ensuring smooth and secure connections.
Seamlessly connect with your CRM, document handling systems, or back-end infrastructure to streamline processes and enhance efficiency. Discover our integration capabilities and partners.
We understand that every business is unique, which is why Video In Person offers customizable solutions to suit your specific needs. With the ability to develop custom features and tailor the platform to your requirements, we ensure that you have a truly unique video communication solution.
See how Video In Person protects user data in compliance with industry standards. Dive deeper into our security practices here and gain peace of mind knowing your communication is secure.
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