Video in Person Features

With over 50 functionalities to choose from, you can personalize your communication workflow to suit your specific needs.

Video In Person Features
All use cases
All industries

Take HD photos

Take and view high-resolution photos that are not screenshots from a video call.

SMS & e-mail message content

Design messages according to your business cases, including pictures and logos in your E-mail messages.

Questionnaire & surveys

Collect feedback or gather information through structured questionnaires or surveys.

Co-browsing documents

Collaboratively view and navigate through documents or web pages in real-time.

Kiosk terminal integration

Seamlessly integrate with kiosk terminals to extend the reach of your services, enabling customers to access video sessions conveniently from self-service kiosks.

New post-call message

Automatically send configurable messages after calls for follow-up or further action.

GPS-localization

Gather precise geographic location data to enhance security measures or provide location-specific services.

Zoom-in

Enlarge or zoom in on specific areas of interest during video sessions.

E-signature

Enable users to electronically sign documents, contracts, or agreements.

Video identification

Utilize video technology for verifying and confirming the identity of individuals.

Customer portal

 Provide a secure portal for customers to upload relevant evidence or documents and reschedule the meetings.

Integration with AD

Integrate with Active Directory for seamless user management and authentication.

Screen-share

Share your screen with other participants during video sessions for collaborative purposes.

Hosting options

Choose from various hosting options to suit specific needs or preferences.

Create call period

Define specific time periods for initiating or scheduling calls.

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Resources

VIP human touch
25.6.2025

Every day, the digitalization era brings more and more technology into our lives, and this makes it much more vital to maintain a human touch within emerging technological advancements.

Nick van Xanten
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10.11.2025

For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.

Nick van Xanten
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1.10.2025

By embracing remote branching, companies can unlock significant cost savings, optimize resources, and deliver exceptional CX.

Nick van Xanten
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|money2020 fintech|KYC Process|E-signature b2c|queueing feature||white label|solution hosting|data security|custom feature development|integration|Artificial Intelligence
18.6.2024

We are excited to share our recent experiences at Money 20/20 in Amsterdam, where we displayed our innovative SaaS (Software as a Service) B2C solution, Video In Person.

Nick van Xanten
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NEXGEN Banking Summit
29.10.2025

Some key insights from my trip to London to attend the NEXGEN Banking Summit, where I met with global leaders like HSBC, Barclays and Standard Chartered to discuss video-based services.

Nick van Xanten
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Enhance your CX with video
22.9.2025

Businesses are continually seeking innovative ways to enhance customer experience (CX). One channel that continues to deliver is video communication.

Nick van Xanten
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Video processed claims
25.8.2025

The insurance industry is undergoing a transformation. Digital innovation is reshaping customer expectations, pushing companies to offer faster, more efficient, and eco-friendly solutions.

Nick van Xanten
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Modern technologies with personalized interactions, allow banks to deliver unparalleled value to their clients.

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Reduces the need for on-site visits and speed up your claims lifecycle.

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Learn how to kickstart telehealth with video solutions.

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Banking with Video In Person

A look how to use VIP for Banking Use Cases

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End2End Claims Video In Person

Take a look at some of the capabilities for End2End Claims Handling capabilities with Video In Person

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Branding Video In Person

We take you on a look into the multiple and extensive branding options available with Video In Person.

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Schweitzer Gruppe Video In Person

Discover how an innovative German claims handling company successfully & easily implemented video into their claims handling work processes.

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video in person

Learn how a fast growing German claims handling company performed over 26,000 claims, remotely.

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Why choose Video In Person

Experience seamless video communication with our innovative technology. Our platform utilizes WebRTC for real-time, browser-based communication, ensuring smooth and secure connections.

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Seamlessly connect with your CRM, document handling systems, or back-end infrastructure to streamline processes and enhance efficiency. Discover our integration capabilities and partners.

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We understand that every business is unique, which is why Video In Person offers customizable solutions to suit your specific needs. With the ability to develop custom features and tailor the platform to your requirements, we ensure that you have a truly unique video communication solution.

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See how Video In Person protects user data in compliance with industry standards. Dive deeper into our security practices here and gain peace of mind knowing your communication is secure.

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