Claims Handling
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Insurance
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Self-Service Inspections

https://videoinperson.com/resources/videos/self-service-inspections
Self-service inspection Video In Person

Self-Service Inspection Calls

Alongside our high-quality and customer-friendly video-enabled inspections and calls, we also offer a Self-service component. In this feature, we enable Agents to create text and visual instructions for Customers to follow, and send the files you need from them. This customer-friendly approach minimises inaccurate files being shared with your organisation, enabling faster and cheaper processing of standard claims. A win-win for both you and your Customers. This feature can be enabled or disabled, ensuring you only access it if its part of your business case.

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FAQ

Video In Person is a WebRTC-based video communication platform designed for industries like insurance, finance, healthcare, and automotive to enable remote claims handling, inspections, assessments, and consultations. It works via secure, browser-based technology without requiring app downloads. Of course, if required we can provide an app-based experience.

Industries such as insurance (remote claims, loss adjusting), automotive (damage appraisals), healthcare (telehealth), and inspections/auditing (remote assessments) benefit greatly from Video In Person.

The solution is available on subscription basis with a base package based on your feature-needs and number of Users. We have multiple add-ons such as Features, Storage, Hosting, and more so you can build your package to your Use Cases. Contact us to learn more about pricing.

Yes, Video In Person is fully customizable to align with your branding, workflows, and specific industry requirements. Features like branding, notifications, and integrations can be tailored to your needs.

Still have a questions?

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