Video in Person Features
With over 50 functionalities to choose from, you can personalize your communication workflow to suit your specific needs.
With over 60% of auto and property claims now utilizing video technology for damage evaluation, the shift from traditional onsite inspections to virtual claims inspection represents the most significant transformation in claims management in decades.
The insurance industry is undergoing a transformation. Digital innovation is reshaping customer expectations, pushing companies to offer faster, more efficient, and eco-friendly solutions.
The race to digital transformation has been relentless. Every insurance carrier and financial institution is pouring resources into "seamless" online portals, self-service apps, and automated chatbots. The goal is clear: efficiency, speed, and a modern customer experience. But there's an uncomfortable truth emerging from the data: your digital channels might be driving your most valuable clients straight to the competition.
Every day, the digitalization era brings more and more technology into our lives, and this makes it much more vital to maintain a human touch within emerging technological advancements.
For organizations that rely on video-enabled sessions to connect with customers, assessing and improving the performance of customer support agents is a key challenge. This is where AI-driven employee scoring in video chat comes into play, offering a powerful solution to evaluate, enhance, and ensure the quality of customer interactions.
By embracing remote branching, companies can unlock significant cost savings, optimize resources, and deliver exceptional CX.
We are excited to share our recent experiences at Money 20/20 in Amsterdam, where we displayed our innovative SaaS (Software as a Service) B2C solution, Video In Person.
Enable self-service inspections for faster and cheaper claims handling.
A look how to use VIP for Banking Use Cases
Take a look at some of the capabilities for End2End Claims Handling capabilities with Video In Person
We take you on a look into the multiple and extensive branding options available with Video In Person.
Discover how an innovative German claims handling company successfully & easily implemented video into their claims handling work processes.
Learn how a fast growing German claims handling company performed over 26,000 claims, remotely.
Why choose Video In Person
Experience seamless video communication with our innovative technology. Our platform utilizes WebRTC for real-time, browser-based communication, ensuring smooth and secure connections.
Seamlessly connect with your CRM, document handling systems, or back-end infrastructure to streamline processes and enhance efficiency. Discover our integration capabilities and partners.
We understand that every business is unique, which is why Video In Person offers customizable solutions to suit your specific needs. With the ability to develop custom features and tailor the platform to your requirements, we ensure that you have a truly unique video communication solution.
See how Video In Person protects user data in compliance with industry standards. Dive deeper into our security practices here and gain peace of mind knowing your communication is secure.
